Return & Refund Policy

At JOYSPARKLESHOP, we understand the importance of customer satisfaction and aim to provide high-quality products. If for any reason you are not satisfied with your purchase, we offer a return and refund policy to ensure that you have a positive experience shopping with us.

Returns

We accept returns within 30 days of receipt of your order. To be eligible for a return, the T-shirt must be in the same condition as when it was received, with original packaging and tags intact. If the T-shirt is returned in a different condition, we may not be able to accept the return.

Refunds

Refunds will be issued in the same form of payment as the original purchase. If you paid with a credit card, the refund will be credited back to the same card. Refunds will be processed within 7-10 business days of receiving the returned T-shirt.

Exchanges

If you would like to exchange your T-shirt for a different size or color, please follow the return process and place a new order for the desired item.

Defective or Incorrect Items

If you received a defective or incorrect T-shirt, please contact us within 14 days of receiving the item and we will be happy to send a replacement.

Shipping

Return shipping costs are the responsibility of the customer, unless the T-shirt was defective or incorrect. If you received a defective or incorrect T-shirt, we will cover the cost of return shipping.

Contact Us

If you have any questions regarding our return and refund policy, please contact us at [contact information]. We are committed to ensuring that your shopping experience with us is a positive one and are here to help in any way we can.